Welcome to the California Department of Social Services

Right Column

Child Care Advocate Program

The Child Care Advocate Program (CCAP) promotes the delivery of quality child care in California. In 1984, the State Legislature created CCAP to provide a link between child care licensing and the community.

The CCAP tailors its activities to fit the needs of the local community. A Child Care Advocate is assigned to each Child Care Licensing office to provide information to parents, child care providers, employers, educators, and community groups.

The Child Care Advocate participates in many community activities and special projects in order to:

  • Disseminate information on the State's licensing role.
  • Provide information to the public and parents on child care licensing.
  • Act as a liaison to child care resource and referral agencies.
  • Serve as a liaison to local government, business, labor, law enforcement, education and child care providers.
  • Assist county government and community agencies in capacity building and quality improvement efforts to ensure
    the availability of quality child care.
  • Assist in the coordination of complaints and concerns on behalf of children in child care.
  • Currently there are two Advocates. Betsy Rutana is the Advocate for the Northern Region and Central Inland areas of the State. She can be reached at (510) 622-2623 or at Elizabeth.Rutana@dss.ca.gov. Holly Daasnes is the Advocate for Southern California. She can be reached at (760) 929-3274 or at: Holly.Daasnes@dss.ca.gov

More Information: