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Livescan Application Process and Associated Fees

The rolling of fingerprints using ink and a standard 8" X 8" fingerprint card has been replaced by electronic fingerprinting technology. This technology electronically transfers images of fingerprints and personal information to the Department of Justice (DOJ) in a matter of seconds. The results of the DOJ fingerprint check are sent electronically to Community Care Licensing Division (CCLD).

Effective July 1, 2005, the DOJ will only accept electronically transmitted fingerprint images and related information to process requests for criminal offender record information (CORI). After July 1, 2005, all fingerprints submitted on a Fingerprint card (FD 258) will be returned to the submitting agency for submission in the electronic format.

In specific, pre-approved situations the DOJ may exempt certain individuals from the electronic submission requirement. The form to request an exemption from the electronic submission requirement can be obtained through this link www.ag.ca.gov/fingerprints/pdf/bcii9004.pdf. This process may be lengthy and should be used for hardship situations only.

For your convenience, the CCLD contracts with Identix Identification Services to provide electronic imaging services in its licensing offices. To use Identix Identification Services please see the steps below.

You are not required to use Identix Identification Services. The Department of Justice (DOJ) has also approved multiple other vendors who can provide electronic imaging services. For a list of those approved vendors please visit the California Department of Justice web site at http://ag.ca.gov/fingerprints/publications/contact.php.

To use Identix Identification Services:

  • Individuals can obtain a Live Scan Application Submission form on this web site or from any CCLD Regional Office. This form will automatically request a Child Abuse Central Index (CACI) check if needed.
  • The individual fills out the form and calls Identix Identification Services at 1-800-315-4507 to schedule an appointment. At that time, the appointment scheduler will ask the individual to provide the information on the Applicant Submission form. The individual will then be given an appointment time at the location of their choice (click on the link below for a list of Live Scan imaging services in your area). Note: If the appointment cannot be kept, it is very important that it is canceled within 24 hours of the appointment.
  • When the individual arrives at the appointment, the Identix Identification Services operator will already have his/her information in the computer. The individual will then have his/her fingerprints scanned by the operator.
  • The Live Scan operator will then inform the individual of the charges, which includes the transmission of the prints and all necessary services from the DOJ, the CACI if applicable, and the Federal Bureau of Investigations.
  • After recording the fingerprints and applicant information, the data will be electronically transmitted to DOJ for processing.
  • DOJ will send the results of the fingerprint check to CCLD.

The enclosed schedule shows the Live Scan imaging services in your area.